How to book a Mallorca holiday let without getting scammed

Copied listings are a fact of life with Mallorca holiday lets. Fraudsters help themselves to the photos and the text, put them on a site of their own and collect the money by bank transfer. With us you can check everything in a couple of minutes.

What never changes

The accommodation is paid for only inside Airbnb. We never ask for a bank transfer, Bizum (a Spanish mobile payment service) or payment by link. The only thing you pay separately is the tourist tax (ecotasa), on arrival and with a receipt.

The only official website is marenostrummallorca.com.

How to check it's really us

Always open the listing from the button on this website, and never from a link that reached you by email or messaging app. Then compare the licence number. This site and the Airbnb listing must show the same one, ETVPL/16065. If it differs or is missing, don't book. While you're at it, look at your browser's address bar, which should read exactly marenostrummallorca.com.

On Airbnb the payment goes through the platform, where there's a record of it. Anyone steering you elsewhere is taking that protection away from you.

The signs of a copy

• A domain other than marenostrummallorca.com, however similar it looks
• A request to pay in advance outside Airbnb
• A discount for paying by bank transfer
• Bank details sent to you by email or messaging app

Suspiciously low prices and pressure to decide quickly are further warning signs. Be especially wary if someone wants to carry on the conversation away from Airbnb.

What to do if something looks wrong

• Don't pay anything.
• Write to us through the contact page, so we can tell you whether the message came from us.
• Report it to Airbnb.
• If you've already paid, go to the police and speak to your bank straight away.

Other payment questions are covered in the FAQ. To see what the real place looks like, go to the apartment.